case study
AI patient-intake assistant for a multi-site clinic
An AI intake assistant that captures patient details, triages urgency, and hands clean records to staff · with a nurse approving every step.
This is an illustrative example · a representative scenario of the kind of work we do, not a named real client. Figures are directional, not guarantees.
~60%
Less admin time at intake
3 wks
To first production release
100%
Triage decisions nurse-approved
The challenge
Front-desk staff spent most of their day re-keying patient information and fielding routine questions, leaving little time for actual care coordination.
What we did
- Built an AI intake assistant grounded in the clinic’s own protocols
- Added a human-in-the-loop approval step for every triage decision
- Integrated directly with the existing records and scheduling systems
- Instrumented full audit logging for compliance